We are here to assist you

We're here to help you with your travel insurance. Please write your inquiry in English or Spanish. We'll be happy to respond as soon as possible.

Contact us

We're located in Ottawa, Canada, where we administer travel insurance to protect travelers around the world.

Our customer service agents are fluent in English and Spanish.

Location

1000 Innovation Drive, Ottawa, Ontario, K2K 3E7

Hours of attention

Lunes a Viernes de 9:00 a 19:30 horas

Emergency support

24h

Welcome to TravelSafe!

These terms and conditions outline the rules and regulations for the use of the official TravelSafe website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use this portal if you do not accept all of the terms and conditions stated on this page.

Cookies:

This website uses cookies to personalize your online experience. By accessing our website, you agree to the use of necessary cookies.

A cookie is a text file that a web server places on your hard drive. Cookies cannot be used to run programs or transmit viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued them.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You can accept or decline optional cookies. Some cookies are required for the operation of our website. These cookies do not require your consent, as they always function. Please note that by accepting required cookies, you also accept third-party cookies, which may be used through third-party services if you use such services on our website, for example, a video pop-up provided by third parties and integrated into our website.

License:

Unless otherwise stated, [Your Company Name] and/or its licensors own the intellectual property rights in all material on [Your Website Name]. All intellectual property rights are reserved. You may access this content from [Your Website Name] for your personal use, subject to the restrictions set forth in these terms and conditions.

This Agreement shall enter into force on the date hereof.

Some sections of this website offer users the opportunity to post and exchange opinions and information in certain areas of the website. We do not filter, edit, publish, or review comments prior to posting on the website. Comments do not reflect the opinions of our agents or affiliates. Comments reflect the opinions of the individual posting them. To the extent permitted by applicable law, TravelSafe is not responsible for the Comments or for any liability, damages, or expenses caused or suffered as a result of any use, posting, or appearance of the Comments on this website.

TravelSafe reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or in breach of these Terms and Conditions.

You warrant and represent that:

You have the right to post the Comments on our website and have all necessary licenses and authorizations to do so;

The Comments do not infringe any intellectual property right, including but not limited to copyright, patent, or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent, or unlawful material, which constitutes an invasion of privacy.

The Comments will not be used to solicit or promote business, or to present commercial activities or unlawful activity.

You hereby grant TravelSafe a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinks to Our Content:

The following organizations may link to our Website without prior written authorization:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they link to the Websites of other listed businesses; and

Systemwide Accredited Businesses except non-profit organizations soliciting donations, charity shopping malls, and charity fundraising groups, which may not link to our Website.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's website.

Terms and conditions